What is an Email Journey?

If you’re selling products or services online, email automations like welcome sequences, post-purchase follow-ups, and abandoned cart nudges aren’t just nice to have — they’re essential.

But most small businesses don’t have the time to write them, let alone make them feel like part of your brand.

That’s where I come in.

What’s Included:

🧾 Full Email Sequence Development
A tailored sequence (or multiple) depending on your business needs — including:

• Welcome sequences

• Abandoned cart or “just browsing” nudges

• Post-purchase follow-ups

• Repeat customer check-ins

• Product or treatment reminders

• Re-engagement sequences

💬 Voice-Driven Copywriting
Each email written in your brand voice — grounded, helpful, clear — with structure that converts without being pushy.

🎯 Customer Journey Mapping
We’ll walk through the key touchpoints in your customer journey to make sure each message flows naturally and supports the way you sell.

🧰 Optional Add-ons:

• Light formatting and image placement

• Coordination with your CRM or email builder

• Suggestions for subject lines, preview text, and automation logic

Who It’s For:

• Skincare clinics and wellness brands who sell online

• Small business owners who want to create a better experience from first click to repeat purchase

• Anyone who’s launched their store or service but hasn’t quite got their email ducks in a row

Investment:

Most full sequences are priced between $1,850–$2,500 AUD, depending on the number of flows and level of setup support. A custom quote will be provided after a quick discovery call.

🛠 Need it fast? I offer a “quick-turn” package if you’ve got a new product or relaunch coming up.

🔁 Ongoing Support (Optional)

Once your email sequences are live, you may want the occasional tweak — new products added, updated timing, refreshed copy, or simply a second set of eyes to make sure it’s all still working as it should.

If you’d like me to check in periodically or manage ongoing updates, I offer:

🛠️ Quarterly Check-Ins
Quick audit + light updates to keep your flows relevant and working smoothly. Great for seasonal or promotional shifts.

💬 Ad-hoc Edits or Additions
Launching something new? Want to refresh a few emails? I can jump in as needed, either hourly or via flat fee.

📥 Monthly Flow Management (by request)
Need someone to manage automations and light segmentation long-term? Let’s scope a monthly retainer that suits your pace.

Want to map your ideal customer journey — and finally have the emails to match?
📩 Click below and let’s make it happen.